Trustate’s Security and Privacy teams establish policies and controls, monitor compliance with those controls, and prove our security and compliance to third-party auditors.
Our policies are based on the following foundational principles:
- Access should be limited to only those with a legitimate business need and granted based on the principle of least privilege.
- Security controls should be implemented and layered according to the principle of defense-in-depth.
- Security controls should be applied consistently across all areas of the enterprise.
- The implementation of controls should be iterative, continuously maturing across the dimensions of improved effectiveness, increased auditability, and decreased friction.
Data Protection
Data at rest
All datastores with customer data, in addition to S3 buckets, are encrypted at rest. Sensitive collections and tables also use row-level encryption.
This means the data is encrypted even before it hits the database so that neither physical access, nor logical access to the database, is enough to read the most sensitive information.
Data in transit
Trustate uses TLS 1.2 or higher everywhere data is transmitted over potentially insecure networks. Server TLS keys and certificates are managed by AWS and deployed via Application Load Balancers.
Secret Management
Encryption keys are managed via AWS Key Management System (KMS). KMS stores key material in Hardware Security Modules (HSMs), which prevents direct access by any individuals, including employees of Amazon and Trustate. The keys stored in HSMs are used for encryption and decryption via Amazon’s KMS APIs.
Application secrets are encrypted and stored securely via AWS Secrets Manager and Parameter Store, and access to these values is strictly limited.
Product Security
Vulnerability Scanning
Trustate engages with one of the best vulnerability scanning tools in the industry at least daily.
Enterprise Security
Endpoint Protection
All corporate devices are centrally managed and are equipped with mobile device management software and anti-malware protection. Endpoint security alerts are monitored with 24/7/365 coverage.
Vendor Security
Trustate uses a risk-based approach to vendor security. Factors which influence the inherent risk rating of a vendor include:
- Access to customer and corporate data
- Integration with production environments
- Potential damage to the Trustate brand
Once the inherent risk rating has been determined, the security of the vendor is evaluated in order to determine a residual risk rating and an approval decision for the vendor.
Secure Remote Access
Trustate secures remote access to internal resources.
Security Education
Trustate provides comprehensive security training to all employees upon onboarding and annually through educational modules. All new engineers also attend a mandatory onboarding training focused on secure coding principles and practices.
Trustate’s security committee shares regular threat briefings with employees to inform them of important security and safety-related updates that require special attention or action.
Identity and Access Management
Trustate employees are granted access to applications based on their role, and automatically deprovisioned upon termination of their employment. Further access must be approved according to the policies set for each application.